Welcome to MySpa! : Effective Date: 01/January/2025
At MySpa, a product by Dimetech Group Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when creating an account, submitting inquiries, or signing up for services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Payment Information: Billing details for processing transactions (secured and handled by our trusted payment partners).
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services.
- Respond to inquiries and customer support requests.
- Process payments and manage subscriptions.
- Send promotional communications (with your consent).
- Ensure website security and detect fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors that assist with operations such as payment processing, email delivery, or analytics.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse website performance. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving promotional communications.
- Restrict or object to certain data processing activities.
- To exercise your rights, please contact us at contact@dimetechgroup.com
7. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: contact@dimetechgroup.com
- Phone: +254708178500
- Address: Banda Lane 92, Karen, Nairobi - Kenya
