Terms Of Service

Welcome to MySpa! : Effective Date: 09/January/2025

Welcome to MySpa, a product by Dimetech Group Ltd. By accessing or using our website or services, you agree to comply with these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using the MySpa website or software, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these terms, you must not use our website or services.

2. Services Provided

MySpa offers software solutions designed to assist spa and wellness businesses with management, scheduling, and other operational needs. The services we provide may be updated or modified at our discretion.

3. User Responsibilities

By using MySpa, you agree to:

• MySpa services may require payment of subscription fees. By subscribing, you authorize us to charge the applicable fees to your chosen payment method.
• Subscription fees are non-refundable unless stated otherwise in our refund policy.
• Failure to make payments may result in suspension or termination of your account.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

5. Intellectual Property

What we mean Intellectual property (IP) refers to creations of the mind, such as inventions; literary and artistic works; designs; and symbols, names and images used in commerce.

• MySpa and all associated content, including but not limited to software, text, graphics, logos, and trademarks, are the exclusive property of Dimetech Group Ltd.
• You may not reproduce, distribute, modify, or create derivative works based on our intellectual property without prior written consent.

6. Limitation of Liability

To the maximum extent permitted by law:

• MySpa and Dimetech Group Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
• Our total liability for any claims relating to our services is limited to the amount you paid us in the 12 months preceding the claim.

7. Termination

We reserve the right to suspend or terminate your access to MySpa at our sole discretion, without prior notice, if:

• You breach these Terms of Service.
• You engage in activities that harm our platform or violate applicable laws.

8. Third-Party Services

Our services may integrate with or link to third-party services. We are not responsible for the availability or functionality of these services, nor do we endorse their content or practices.

9. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Republic of Kenya, without regard to its conflict of laws principles.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: contact@dimetechgroup.com
• Phone: +254708178500
• Address: Banda Lane 92, Karen, Nairobi - Kenya